SmartSTR Insurance™

Property Damage & Liability coverage bundle designed for OwnerRez hosts

Protect Your Bookings The Smart Way
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The Coverage Your Homeowners Need, Tailor-Made for Short-Term Rentals

Homeowners insurance falls short for properties used for short-term rentals leaving homeowners exposed to risks that could cost them - and you. SmartSTR Insurance™ reduces risk, increases homeowner trust, and provides protection for:

  • Guest-caused damage
  • Guest liability coverage
  • Bed bugs

Best of all, this coverage won’t impact personal homeowner policies, giving you and your clients unmatched peace of mind

The Smart Choice for Property Managers and Their Homeowners

Benefits for Property Managers

Grow Your Portfolio with Confidence

Offering reliable coverage is the smart way to provide peace of mind and ensure homeowners trust you, helping you attract and retain more properties.

Hassle-Free All-in-One Solution

Comprehensive coverage for guest damage & liability along with an easy to use portal designed to make managing the full insurance lifecycle simple - including claims.

Lightweight, Seamless Data Integration

Stay focused on managing properties. A seamless integration with OwnerRez automatically applies coverage to every eligible property’s bookings, with no manual effort.

Why Choose SmartSTR?

Guest Damage Coverage
Covers accidental guest-caused damage to furnishings, fixtures, and more.
 
Guest Liability Coverage
Protects property managers and homeowners from guest-related legal claims or injuries.
 
Bed Bug Coverage
Provides financial relief for infestations caused by guests.
Property Management Who We Serve_Illustration

Homeowner Benefits

Stress-Free Homeowner Insurance Experience

Delivering a turn-key service means ensuring homes are always ready for the next booking. Homeowners can rest assured you’ll deliver if the unexpected happens with our simple and fast claims experience.

Complete Coverage, Without Homeowner Policy Impact

Homeowners can rest assured that they are covered for guest damage without facing additional costs to their homeowners' insurance. If the unexpected happens, their homeowner policy rates won’t be increased.

Turn Insurance into a Growth Strategy for Your Business

Frequently Asked Questions

Why should I trust Tint?

Tint is a licensed insurance producer in all 50 states and only works with reputable partners in the insurance industry. All insurance providers we work with are A+ rated insurance companies. Tint also has subject matter expertise in the homesharing space, with senior members of our team having a combined 30+ years of industry experience. 

How will vacation rental homeowners benefit from SmartSTR Insurance™?

There are several reasons including reduced financial risk, peace of mind, improved guest experience, and professionalism. Having their property manager take care of this specialized insurance allows homeowners to enjoy the benefits of their vacation rental investment without worrying about the potential negative impacts.

How quickly can I expect coverage to be applied to bookings?

After you’ve completed the sign-up process, all bookings will have coverage added automatically. To be sure the insurance cost is covered by the guest, do not forget to set up the charge on all of your reservations.

Where is coverage available?

Coverage is available in all 50 states.

What types of properties are covered?

With SmartSTR Insurance™ coverage is available for houses, condos, apartments, etc. Any unit with more than one room is eligible for coverage. 

When will I be charged for coverage?

Getting started with SmartSTR Insurance™ includes collecting your property information and valid credit card information. However, you will not be billed for coverage at this time. Before your first monthly billing cycle, we’ll communicate the date of your first payment and a breakdown of charges for covered bookings.

Is contents damage included in SmartSTR Insurance™?

Yes! Up to $50,000 in contents coverage is included in SmartSTR Insurance™ and covers accidental damage to furniture and removable belongings. Common examples of items that are covered include broken lamps, wine spills on area rugs, bed bug infestations, and towel bars pulled from the wall that cause drywall damage.

What does real property damage cover?

This type of insurance covers accidental damage to the rental property's foundation and structure caused by guests during their contracted stay. Real property is considered items that cannot easily be removed. Examples of real property damage include damage to the floor or ceiling caused by an overflowing bathtub or damage to counters, ceilings, or walls caused by a kitchen fire. 

What is guest liability insurance?

Guest liability insurance covers the contracted manager of the property and the homeowner against legal actions and guest injury during a contracted stay. For example, if a guest slips and falls in a covered property resulting in a broken leg and medical bills, liability insurance would protect the property manager and homeowner.

What is involved in the claims process?

The claims process is quick and easy. Be sure to report the damage as soon as possible with supporting documentation, and a claim examiner will review and follow up directly if needed. 

Are there any exclusions with SmartSTR Insurance™?

Some common exclusions include: intentional damage caused by guests, damage caused by illegal activity, natural disasters caused damage, wear and tear from normal use of the property, and general maintenance. For additional information, please connect with our team! 

What happens if a guest has a party that results in damage?

SmartSTR Insurance™ does not cover event-related damage. This could be from large gatherings like a wedding or more informal parties.

Can I talk to someone if I have more questions?

Yes, our team is here to help. You can speak to a member of the Tint team by emailing support@tint.ai.

Differentiate with a Seamless Insurance Experience