Hermes™. The AI-native operating system for insurance, built end-to-end by operators.
Hermes™ gives MGAs — whether building embedded programs or selling direct to consumers — the infrastructure to launch, operate, and scale insurance programs. Every step from quote to claim, in one platform, without friction.
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Programs
Origin Story
We built this because we couldn't find it anywhere else.
We looked for the operating system we needed to run embedded insurance programs. It didn't exist. So we built it — and named it Hermes. We've been running it in production ever since.
Every feature in Hermes exists because we needed it first. Not because a customer requested it. Not because a competitor had it. Because we were deep inside a real program, facing a real problem, and the legacy systems that existed were too slow, too expensive, and too rigid to solve it. So we built something that could.
That's still true today. We run programs across embedded and direct-to-consumer channels — live, active, and growing. Which means we are still the first customer of everything we build. When our platform handles the edge cases that other platforms have never had to think about, it's because we've lived those edge cases ourselves. And because we'll keep living them, we'll keep building.
No other platform in this space can say that.
That track record has a number behind it: Hermes powers more than $100M in cumulative premium across active programs. That growth didn't come from a scaling sales team — it came from programs that worked well enough that the next one was a natural conversation. Product-market fit that compounded.
Consumer Experience
Platform Architecture
Platform Lifecycle
The full insurance lifecycle. One platform.
Our platform handles everything from first quote to final claim payment — with every capability configurable to your program, your partners, and your market. AI runs through the whole stack, not just the reporting layer.
For Every Team
Built for every team on your org chart.
Insurance programs touch more people than most software. Our platform is designed so that every stakeholder — from your customer buying a policy in seconds to your CFO reading a bordereaux — has exactly the tools and visibility they need.
Your customers
Quote, bind, and purchase in seconds, online. Self-service for certificates, endorsements, payments, and cancellations. Claims intake and real-time status tracking — no phone calls required. AI handles the complexity behind every interaction so the experience stays simple.
Your leadership and finance teams
An executive dashboard covering premium, loss ratio, growth, and retention. Finance and actuarial views including profitability, loss development, and bordereaux. AI-assisted compliance and regulatory reporting, audit-ready at any time. The insight your team needs — generated automatically, not assembled manually.
Your operations team
Full policy lifecycle administration in one place. Claims management from intake to closure. Billing, payments, and reconciliation with automated exception handling. AI streamlines the workflows that used to require manual intervention — fewer errors, faster resolution, and a smaller operational footprint for the same volume of work.
Your underwriting and product teams
An underwriting workbench built for how underwriters actually work — submissions, AI-assisted risk scoring, and referral workflows in one place. Product configuration changeable in seconds, no engineering deployment required. Your team does more with less — because AI handles the data-heavy work so underwriters can focus on decisions.
Why Hermes™
Why Hermes™ is built differently.
Ready to see it in action?
Hermes is built for MGAs and the programs they run — embedded programs, direct-to-consumer programs, and everything in between. For teams serious about insurance as a growth channel, not an experiment.