Insurance Industry Blog

Digital platforms have reshaped what users expect: every interaction should be fast, relevant, and frictionless. But insurance—arguably one of the most valuable safety nets a platform can offer—still too often feels like a bolt-on. The offer shows up out of context. The flow adds friction. And the operations behind the scenes drag on teams already spread thin. The problem isn’t that insurance can’t be embedded; it’s that we’ve historically treated it like an add-on instead of an integrated system.

If you’ve been in the short-term rental industry for any length of time, you know that success comes from more than just good bookings and great reviews. It’s also about protecting your property, your guests, and your business from preventable risks. That’s why we believe every professional should have a short-term rental safety checklist — not just as a formality, but as a strategic layer of protection.

The buzz around AI has been both energizing and overwhelming. Between the promises of 100x shipping speeds and existential worries about job security, it can be hard to find clarity. For product leaders, especially, the signal-to-noise ratio often feels off. What does it actually mean to use AI well in our daily workflows?

While embedded insurance might not sound like the most exciting tech innovation, and it doesn’t command headlines like AI or smart locks, embedded insurance plays a critical role in supporting the trust, efficiency, and resilience of the entire vacation rental ecosystem.

Mobility is no longer just about moving people—it's about moving businesses. From rideshare fleets to vehicle hosts running high-yield Turo businesses, the modern mobility entrepreneur needs protection that moves as fast as they do. Yet, traditional insurance is stuck in the slow lane. That's where AI-powered insurance operations come in, shifting gears on how we deliver, support, and optimize mobility protection.

Property management is more sophisticated than ever. Today’s leading property managers are no longer juggling spreadsheets and sticky notes—they’re running their businesses through advanced Property Management Systems (PMS) that centralize reservations, housekeeping schedules, guest communications, and team coordination. For many, the PMS is the single source of truth that keeps operations streamlined and profitable.

The modern mobility market isn’t just one lane—it’s a multi-lane superhighway. From public transit and carsharing to rideshare drivers and delivery gig workers, people are moving in more flexible ways than ever before. 

There’s a lot of buzz in the mobility world right now - four wheels, an empty driver seat, and a marquee with your name on top when it arrives. Every headline screams about the self-driving car revolution: “Robots Will Chauffeur Us Into the Future!” 

While traditional insurers struggle with Artificial Intelligence (AI) implementation, embedded insurance has emerged as the ideal testing ground for AI — a laboratory where real-world data meets algorithmic innovation at the exact moment of customer need. While many insurers often struggle with AI implementation due to legacy systems and siloed data, embedded insurance platforms are uniquely positioned to leverage AI's transformative potential.