Aug 23, 2023 9:00:00 AM | 2 min read
San Francisco, August 23, 2023 - uShip, the shipping platform for large and bulky items, joined forces with Tint to transform their customer protection program. The partnership provides uShip's customers with shipping loss, damage, and theft protection while offering uShip more case control and flexibility.
uShip, known for its fast, easy, and affordable shipping services, recognized the need for a protection program that aligns with its brand reputation. Teaming up with Tint, a renowned provider of embedded protection technology, uShip has taken a giant leap in safeguarding their customers from inherent risks with damage protection. With our expert team by their side, uShip meticulously examined the risk levels involved, ensuring their customers could navigate with confidence in a protected environment. Together, we seized the opportunity to transform the risks being taken on into rewarding outcomes, empowering uShip to provide a comprehensive solution that prioritizes customer safety and success.
"Marketplaces inherently carry risk, and we wanted to find a solution that not only protects our customers but also helps us lower premium costs and create a profit center," said Jami Caruso, Vice President of Customer Operations and Home Delivery at uShip.
By taking on more risk, uShip gained the ability to share in underwriting profits, simultaneously reducing costs. Since launching their new solution in early 2023, uShip has witnessed positive trends in protection fees, issued contracts, and attachment rates.
"Our partnership with uShip is just the beginning. We have a shared vision to continuously improve uShip’s ability to deliver innovative solutions to its customers. We are excited to explore the power that data and AI-driven insights will contribute to their long-term success. The uShip team is committed to enhancing customer experience and we are thrilled to expand their ability to do so," said Matheus Riolfi, CEO and Co-Founder at Tint.
Read the full uShip case study to learn more about how uShip and Tint revolutionize protection for marketplaces.
About uShip: uShip is a leading platform for shipping large items, providing fast, easy, and affordable transportation solutions for individuals, businesses, and e-commerce sellers. Established in 2004, uShip ensures transparent and efficient delivery for items such as cars, cranes, furniture, and freight.
About Tint: Tint is a pioneering provider of embedded protection technology, empowering businesses to build comprehensive protection solutions with control, flexibility, and scalability. With cutting-edge AI-powered solutions and compliance expertise, Tint transforms risk into opportunities for growth and innovation.
Contact: Elizabeth Sholes | Head of Marketing | marketing@tint.ai | Tint Technologies Inc. 2261 Market Street #4427, San Francisco CA, 94114, United States | Tint.ai