Every document and notification your program sends. Automated, on-brand, and triggered at the right moment.
Our platform handles document generation and transactional communications automatically, so the right thing reaches the right person without manual work.
Integrated
Communications built into the platform, not bolted on.
Most document generation and notification tools sit outside the policy system — integrated via workarounds, maintained separately, and triggered manually or through fragile connections.
Our platform treats communications as a core capability — triggered automatically by the same events that drive everything else.
What gets automated
- Policy declarations and certificates of insurance
- Endorsement and cancellation confirmations
- Renewal notices and reminders
- Claims status updates and settlement notifications
- Payment receipts and billing reminders
Policy Documents
Policy documents.
Generate, store, and deliver every document your program requires — from declarations pages to certificates of insurance — without manual intervention.
Automated document generation
Every policy event generates the right document automatically. Bind confirmation, policy schedule, certificate of insurance, renewal notice — generated at the moment of the event, branded to the program.
On-demand access
Policyholders access their documents at any time through self-service. No waiting for a rep to send a certificate. No version confusion. The right document, always current.
Compliance-ready formatting
Documents are generated with jurisdiction-aware formatting to support your compliance requirements across jurisdictions.
Transactional
Transactional communications.
The right message at the right moment keeps policyholders informed — automatically, without your ops team having to send it.
Event-triggered notifications
Policy events — bind, payment, endorsement, renewal, cancellation, claim status change — trigger the right communication automatically. Policyholders know what happened, what it means, and what to do next.
Configurable per program
Templates and timing are configured per program. Different partners, different brands, different audiences — each program communicates in its own voice, on its own schedule.
For Every Team
What this means for your teams.
Your operations team
Every document generated automatically. No manual creation, no version mismatch.
Your policyholders
Instant access to policy docs, certificates, and status updates.
Explore Hermes™
Continue exploring the platform.
Ready to see it in action?
Hermes handles document generation and communications as core infrastructure — not an integration. See how it works end to end.