Customer spotlight • Auto transport
Growth + peace of mind = huge value, delivered with embedded insurance.
How Navi Auto Transport supercharged its booking flow — and handed customers real value in one click — by partnering with Tint.
Loss ratio
0%
As of May 2026
Premium growth
100%+
Month-over-month
Speed to market
~2 mo.
To launch embedded insurance
Navi Auto Transport is a tech-first auto shipping platform on a mission to make moving a vehicle feel as modern as ordering anything else online.
As Navi scaled, the team saw an opening: give customers more confidence at the point of booking — without increasing complexity for their own teams or friction for their customers.
That's where Tint came in. Together, Navi and Tint launched an embedded insurance program that lives natively inside the booking flow. Navi customers get peace of mind in just a few clicks. Navi gets a new value driver with almost no internal lift.
The challenge
The problem with peace of mind.
Auto transport is built on trust. Customers are handing over a high-value asset and trusting someone else to transport it over long distances — sometimes across the country. These are high-stress moments: sending a child off to college, moving to a new home, or transporting a newly purchased vehicle.
The industry standard has historically relied on the carrier's cargo coverage for anything that might go wrong during transport. But when something does go wrong, the claims experience can drag on and feel disconnected from the rest of the journey — because carriers' policies are designed to protect the carrier, not the person whose goods they're transporting.
Navi wanted something better for their customers: a clean, modern protection option, baked right into the booking flow — simple and transparent. The catch? It had to launch fast and not increase the operational lift for their internal teams.
Watch
Navi on the challenge.
Why carrier cargo coverage wasn't enough — and what Navi wanted to build for their customers instead.
Why Navi chose Tint
Insurance, without becoming an insurer.
Three reasons jumped out: a flexible, API-first platform that dropped cleanly into Navi's existing flow, a team that moved at the pace of a fast-growing operator, and an embedded model that let Navi launch insurance without becoming an insurance company.
"Tint stood out because their approach was very technology-focused, flexible, and easy to integrate into our existing flow."
Radion Tzakov
Managing Director, Navi Auto Transport
Speed to market
Contract signed to live in 2 months.
Here's the timeline. First conversations: early November. Contract signed: early December. Implementation: December and January. Live in production: February. That's roughly 90 days from first call to live — through the holidays — for a brand-new embedded insurance program.
Navi credits two things. One: Tint's integration model is genuinely simple. Two: the Tint team moves at the same pace as Navi — fast, decisive, solution-oriented. Less back-and-forth. More shipping.
"Communication was always extremely fast, productive, and solution-oriented. That is very much in line with our own culture at Navi — we move very quickly internally and value operational efficiency and responsiveness."
Radion Tzakov
Managing Director, Navi Auto Transport
Launch timeline
Early November
First conversations
Early December
Contract signed
Dec – Jan
Implementation
February
Live in production
Total time
~90 days
The numbers are talking
A few months in, the program is firing on every metric that matters:
100%+ month-over-month premium growth
Customers are engaging with the offer at the point of booking — and they keep coming.
0% loss ratio
Zero claims losses filed to date. The book is clean and the unit economics are working.
A customer experience upgrade
Transparent protection surfaced right in the flow — no separate searches, no friction.
The single biggest win
Ask Navi to name the biggest impact of the partnership and the answer comes back fast: value. More value for customers, with almost none of the usual costs. And when we asked the team to describe Tint in one word, the answer was even faster — responsive.
Watch
Navi on the results.
Triple-digit growth, zero claims losses, and a customer experience upgrade — in Navi's own words.
The takeaway
What this means for your platform.
If you're running a marketplace, platform, or operator — and you've been wondering whether embedded insurance is worth it — here's your proof point. A technology-first partner can stand up a live program in roughly two months, drive triple-digit growth from the start, and keep the books clean.
The key, in Navi's words: the solution has to fit naturally into the customer journey. Get that right, and the rest follows.
"We strongly recommend Tint across the board. Tint helped us add more value for customers without creating a lot of additional complexity internally. For fast-growing companies looking to improve customer experience and offer protection without building everything from scratch, Tint provides a technology-driven solution that integrates seamlessly into websites, sales teams, and CRMs — and gets insurance up and running quickly."
Ivan Karakostov
CEO, Navi Auto Transport
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Ready to add value for your customers — without building it all from scratch?